By attending this program, you will learn a model that reduces the vast complexity of your organization to the seven key elements that account for its success. These seven elements enable you to diagnose the current functioning of your organization and to know where and how to make improvements.

What Will You Do

During the program you will:

• Learn a model for understanding your organization.
• Do a comprehensive assessment of the current performance of your organization.
• Benchmark your organization in relation to others within your community/ industry.
• Develop a shared understanding of your greatest strengths and weaknesses.
• Target and prioritize the top opportunities for change.
• Develop detailed improvement plans.

Structure and Format

During each module, you will:

• Learn the meaning of one of the seven elements of an organization’s performance.
• Divide into small groups to assess your organization’s performance on this element.
• Get back together and share your findings with the larger group.
• Summarize and identify key learning and opportunities.

The program can be delivered in a modularized format (2 1/2-to-3 hour sessions spaced over time) or in a 2-to-2 1/2-day format. It usually involves not only the leaders of the organization but also other key people representing a cross-section of all employees.