Effective Communication
Effective communication is an essential skill in today’s fast-paced business world. Effective communicators understand that communication is a complex process that can
often be challenging.

Creating an organization in which communication is truly valued in more than just a good idea; it’s good business. Organizations that choose to foster good communication skills will aid their employees in both their professional and personal development.

This module will discuss the following:

• Communicating effectively.
• Nonverbal communication.
• Listening effectively.
• Practicing using communication tools.
• Enhancing your communication skills.

Communication Skills for Supervisors
Organizations that are strategically positioned to effectively compete in the global marketplace recognize that they must have supervisors who can communicate effectively.

This module will help supervisors understand the role communication plays in leadership. The role of a supervisor requires additional communication skills and developing those skills takes time and effort, but results in more effective performance and higher productivity.

In this module participants will learn the following:

• Communication in leadership.
• Effective feedback.
• Making meetings work.
• Making presentations.
• Enhancing your supervisory communication skills.